Make a Claim

It is important that you report any claim you wish to make against your eHome Insurance policy as soon as possible.

When you call, please have your Policy Number and the details of the incident ready. A team of professionally trained Incident Managers will help you get things back to normal as quickly as possible

To report a claim please phone our 24 hour claims notification helpline on 0800 012345

Family Legal Expenses Claims

If you need to notify us of a potential claim, please phone our helpline, which is manned 24 hours a day, 365 days a year.

For policies purchased BEFORE 30th March 2010 please call:

0117 927 1817

For policies purchased ON or AFTER 30th March 2010 please call

01603 420080

Please quote the following policy reference: FamilyPlus (to be quoted at all times).

For our joint protection, telephone calls may be recorded and/or monitored.